Terms and conditions

TERMS AND CONDITIONS OF THE ONLINE STORE

WWW.CECIL-PRUDENCE.COM

§ 1. DEFINITIONS

1) Online shop- online store available at: www.cecil-prudence.com, run by the Seller,

2) Statute- these regulations of the Online Store, referred to in art. 8 of the Act of July 18, 2002 on the provision of electronic services (i.e. Journal of Laws of 2019, items 123, 730),

3) Seller- ATS Display Ltd. with the registered office at: Boryszewska St. 22 C, 05-462 Wiązowna, listed in the Register of Entrepreneurs of the National Court Register held by the District Court for the Capital City of Warsaw in Warsaw, XXI Commercial Division of the National Court Register, with the KRS number: 0000075752, NIP: 5321790563, REGON: 017445358, e-mail: sklep@cecil-prudence.com, share capital: 50 000 PLN (paid in full) tel. 22 780 81 81, registered in the BDO (Database on Products and Packages and Waste Management) register held by the Marshal of the Mazowieckie Voivodeship under no: 000108829

4) Buyer- Consumer or Entrepreneur using the services provided by the Seller electronically as part of the Online Store (including in particular by creating an Account) or concluding a Sales Agreement with the Seller,

5) Consumer- a consumer defined in the Art. 221 of the Civil Code, i.e. a natural person with full legal capacity or - in cases provided for by law - limited legal capacity, concluding a Sales Agreement with the Seller or using the services provided by the Seller electronically to the extent not directly related to its activities economic or professional,

6) Entrepreneur- an entrepreneur defined in Art. 431 of the Civil Code, i.e. a natural person, legal person or an organizational unit without legal personality, which the law grants legal capacity, conducting business or professional activity on its own behalf, concluding a Sales Agreement with the Seller or using the services provided by the Seller by electronic means,

7) Registration Form- a form available in the Online Store that allows you to create an Account,

8) Account- a set of resources in the Seller's ICT system, marked with an individual name (login) and password assigned to the Buyer, in which the Buyer's data is collected, including, in particular, information about submitted Orders, the assumption of which requires the Buyer to fill in the Registration Form,

9) The order form- a form available in the Online Store, enabling the Buyer to place an Order and its implementation after creating an Account, as well as without the need to create one,

10) Order- Buyer's declaration of will, constituting an offer to conclude a Sales Agreement with the Seller,

11) Sales agreement- a sales contract within the meaning of the law of the Civil Code concluded between the Seller and the Buyer remotely via the Online Store, in Polish, regarding the purchase of Products,

12) Basket- a virtual tool enabling the Buyer to aggregate selected Products before their purchase and to calculate their value, and by selecting Products, the Buyer may freely manage the content of the Cart by adding or removing Products from it,

13) Product- a movable item available in the Online Store, which is the subject of the Sales Agreement,

14) The proof of purchase- a fiscal receipt or a VAT invoice issued by the Seller and confirming the conclusion of the Sales Agreement,

15) Special offer- a price discount strictly defined in time for selected Products that may be the subject of the Sales Agreement, or other benefit provided for the Buyer in connection with the conclusion of the Sales Agreement or the creation of an Account,

16) Newsletter- a service provided electronically by the Seller after the Buyer's prior consent, consisting in the automatic receipt by the Buyer of the most important information to the e-mail address provided by him, including commercial information related to the Online Store,

17) Materials-photos of Products and other materials (including in particular texts, graphics, logos, source codes) that are works within the meaning of the provisions of the Act of February 4, 1994 on copyright and related rights (i.e. Journal of Laws of 2019, item 1231, 2245), posted in the Online Store and owned by the Seller or used by the Seller with the consent of the person or third party who holds the intellectual property rights to the Materials,

18) Privacy policy- a document available in the Online Store, specifying the rules related to the processing of personal data by the Seller as part of the Online Store, being the fulfillment of the information obligation referred to in the provisions on the protection of personal data,

19) Annex No. 1 - Complaint Form- a template of a form attached to the Regulations, allowing for the submission of a complaint referred to in § 8 of the Regulations,

20) Annex No. 2 -Declaration of withdrawal from the Sales Agreement - a template of the declaration of withdrawal from the Sales Agreement, referred to in § 10 of the Regulations, attached to the Regulations,

21) Civil Code- Act of 23 April 1964. - Civil Code (i.e.: Journal of Laws of 2019, item 1145, 1495).

§ 2. GENERAL PROVISIONS.

Present the regulations apply to Sales Agreements and other services provided by the Seller via the Online Store.
The services provided electronically by the Seller in the Online Store consist in enabling the Buyer by the Seller to:
a) concluding Sales Agreements on the terms set out in the provisions of these Regulations,
b) setting up and having an Account in the Online Store,
c) receiving the Newsletter,
d) using other services available in the Online Store.
Announcements, advertisements, price lists, and other information about the Products provided in the Online Store should be read as an invitation to conclude a Sales Agreement, having regard to art. 71 of the Civil Code.
The online store sells in the territory of the Republic of Poland and abroad.
All Products available in the Online Store are original, brand new (free from defects) and comply with applicable standards, requirements, and legal regulations.
The Seller exercises the highest diligence in the implementation of the Sales Agreements and Orders.
The Seller may organize promotions in the Online Store on the terms specified and made public in the Online Store.
The general provisions of these Regulations are not intended to exclude or limit any rights of the Buyer who is a Consumer, vested in him by generally applicable provisions of law, in particular under the provisions of the Civil Code and the Act of 30 May 2014 on consumer rights (i.e. U. of 2019, items 134, 730). In the event of non-compliance of the provisions of these Regulations with the provisions referred to in this point, these provisions shall prevail.
Beginning from 1 January 2021 - in the case of an Entrepreneur being a natural person conducting business activity registered in the Central Register and Information on Business Activity (CEIDG), who concludes a Sales Agreement related directly to his/her business activity, when it also results from the content of the Sales Agreement that it is not of a professional nature for such Entrepreneur, arising in particular from the subject of his/her business activity made available in CEIDG (including in particular the PKD numbers) - the provisions of these Regulations concerning the Buyer being a Consumer shall also apply to such Entrepreneur, excluding the provision of Art. 558 § 1 sentence 2 of the Civil Code. Also, the provisions of Article 563 and Article 567 § 2 of the Civil Code shall not apply to the Entrepreneur referred to in this section from 1 January 2021
To effectively use the Online Store requires a computer with a processor min. 200MHz, 64MB RAM, a graphics card supporting resolutions of 1024x768 and 256 colors and a web browser (e.g. Internet Explorer (version >= 6.0), Mozilla Firefox, Opera, Google Chrome, Safari or other), a keyboard or other pointing device, allowing the correct completion of electronic forms, Internet connection with a minimum capacity of 512 kbit/s download, 128 kbit/s upload, and an active e-mail account

§ 3. RULES OF USING THE ONLINE STORE.

The Buyer is obliged to use the Online Store in a manner consistent with applicable law, principles of social coexistence and morality, with respect for personal rights and intellectual property rights of persons or third parties.
Using the Online Store is voluntary.
The Buyer may not take actions that could affect the proper operation of the Online Store, in particular, the Buyer may not:
a) interfere with the content and graphic elements of the Online Store,
b) post illegal content in the Online Store,
c) introduce harmful data to the Online Store as an IT system, in particular in the form of malicious software, i.e. viruses, spyware, etc.
d) use the Online Store for purposes other than its intended use, i.e. in particular, it may not send SPAM or similar messages and may not conduct any business, commercial, advertising or promotional activities on its behalf as part of the Online Store.
When completing the Registration Form or the Order Form, the Buyer is obliged to read the Regulations and the Privacy Policy and to accept their content.
When using the Online Store, the Buyer is obliged to provide true and accurate data and information necessary to create an Account or conclude and implement a Sales Agreement.
It is forbidden to transfer personal data of third parties via the Online Store without the consent of these per-sons. In the case of natural persons without full legal capacity, their statutory representatives or legal guardians should express consent.
Either the Buyer or any other person having access to the Online Store is obliged to refrain from copying, modifying, distributing, reprinting, transmitting or using in any other way (including, in particular, for market-ing, commercial or profit-making purposes), the Materials placed in the Online Store without the written con-sent of the Seller or any other person or third party who has intellectual property rights to the Materials, with the exception of using these Materials within the framework of permitted use referred to in the provisions of the Act of 4 February 1994. on Copyright and Related Rights (i.e.: Journal of Laws of 2019, item 1231, 2245).
Violation of the provisions of the preceding paragraph could constitute a violation of the law, and thus constitute a basis for initiating civil or criminal proceedings against persons or entities committing such practices.
The Buyer is fully liable to the Seller and third parties or third parties for damages related to:
a) breach by the Buyer of legal provisions, including in particular the rights of persons or third parties and the provisions of these Regulations,

b) improper or unauthorized use of the Online Store, as well as for the related technical problems, loss of data or other damages in the operation of the

Online Store, including in particular for the activities referred to in point 3 of this paragraph,

c) posting any works in the Online Store within the meaning of the Act of February 4, 1994 on Copyright and Related Rights (i.e. Journal of Laws of 2019,

items 1231, 2245) in a manner that violates the intellectual property rights of a person or a third party who enjoy such rights.

10. The responsibility of the Buyer referred to in the preceding paragraph includes both compensation for damage to the Seller and a third person or entity,

as well as incurring additional costs, which resulted from causing damage, including in particular court costs, costs of legal representation, costs of

enforcement proceedings and other reasonable costs incurred by the Seller in connection with causing him damage and in connection with claims of

third persons or entities.

§ 4. OPENING AN ACCOUNT.

Creating an Account by the Buyer requires filling in the Registration Form and clicking the dedicated button. Then, the Buyer will receive an activation link to the e-mail address provided in the Registration Form, which must be clicked for the registration to be successfully completed. The Buyer sets the password during registration.
After creating an Account in the manner referred to in the two preceding points, the Buyer immediately gains access to the Account via an individual login and password. An account in the Online Store is established for an indefinite period and its possession does not create any financial obligations for the Buyer towards the Seller.
The account may be deleted at any time directly by the Buyer via the functionalities available in the Online Store and after performing further activities indicated in the Online Store or sending an e-mail to the Seller's address: sklep@cecil-prudence.com

§ 5. RULES FOR SUBMITTING AND FULFILLING ORDERS.

1.The Buyer may place an Order:

a) as part of his Account, after completing the Order Form at any time (24 hours a day, 7 days a week) - the Buyer should complete the Registration Form

(create an Account), add Products to the Cart, complete the Order Form and confirm the Order with a dedicated button,

b) by completing the Order Form available without creating an Account at any time (24 hours a day, 7 days a week) - the Buyer should add Products to the

Cart, complete the Order Form and confirm the Order with a dedicated button,

c) in case of Orders outside Polish borders - only by e-mail, contacting sklep@cecil-prudence.com (an Order may be placed at any time). In this case the

Buyer should indicate in the e-mail message constituting the declaration of will to place the Order which Products are to be covered by the Order

2. The Seller in the form of an e-mail will send confirmation of submission and acceptance for execution of the Order to the Buyer after placing the Order in

the manner indicated in the preceding point. By accepting the ordering the e-mail form referred to in point c the previous point, the seller will first provide

the buyer with information about the cost of the shipment and only then confirms the acceptance of the Order for execution, after the Buyer accepts the

costs.

3. The Sales Agreement between the Seller and the Buyer shall be deemed concluded upon receipt by the Buyer of the e-mail referred to in the preceding

point. In case of contracts for foreign shipments, the contract is concluded at the time the Buyer accepts the delivery costs.

4. Orders placed on working days from Monday to Friday after 12, as well as Saturdays, Sundays and other public holidays referred to in the Act of 18

January 1951 on non-working days (i.e. Journal of Laws of 2015, item 90), will be transferred for implementation on the next day working.

5. The Buyer who is a Consumer until the Product is shipped may cancel orders submitted for execution.

6. The order fulfillment time (completing the Order and preparing it for shipment) is 2 business days, taking into account points 8 and 9 of this paragraph.

7. The time of execution of the Order, referred to in point 6 of this paragraph, may be postponed in the event of force majeure, which should be understood

as unavoidable, extraordinary, unforeseeable and beyond control circumstances, the effects of which could not be avoided despite taking all reasonable

steps of its duration.

8. If the Product is not available, the Buyer is informed about it, and then may agree to extend the duration of the Order than indicated in point 6 of this

paragraph, or cancel the ordered Product or the entire Order.

9. The Seller reserves the right to cancel the Order if the Buyer - despite the request - has not completed the deficiencies required for the effective

implementation of the Order within 3 days, taking into account § 6 point 6 of the Regulations.

§ 6. PAYMENTS.

In connection with the implementation of Orders and Agreements, the Seller is entitled to remuneration according to the prices available in the Online Store and applicable at the time of placing the Order.
The prices given in the Online Store are expressed in Polish zlotys, are gross prices, and include all components, including VAT and customs duties. The prices, however, do not include any possible delivery costs of the Product, which are indicated before placing the Order.
The Buyer is informed about the total price for the Products covered by the Order, including delivery costs, before placing the Order.
A Proof of Purchase is attached to each Order, and the Buyer agrees that he will receive an electronic invoice as a Proof of Purchase to the e-mail address provided in the Registration Form or in the Order Form, if the Buyer wishes to do so and selects the appropriate option when placing the Order.
When placing an Order, the Buyer may - at his discretion - choose one of the following payment methods for the ordered Products:
a) payment by online transfer to the Seller's bank account - the order is sent not earlier than when the full amount for the Order is credited to the Seller's bank account,
b) payment by Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro payment cards - the order is sent not earlier than upon the positive result of the authorization of the full amount for the Order,
c) payment via internet platforms DotPay, PayPal, PayU, Przelewy24 - the order is sent no earlier than the moment of the positive authorization of the full amount for the Order,
d) cash on delivery - The order is sent immediately, taking into account § 5 points 6 and 8 of the Regulations.
If you choose one of the payment methods referred to in point (a), bd of the preceding point, if the Buyer fails to make the payment within 3 days from the date of confirmation of the Order, the Seller may request the Buyer to make the payment within not less than 3 days. In the event of failure to comply with the request within the indicated period, the Seller may cancel the Order, informing the Buyer about it by e-mail or telephone.
In the event of a delay in payment by the Buyer who is an Entrepreneur, the Seller is entitled to statutory interest for delay in commercial transactions and the costs of recovering receivables in accordance with the provisions of the Act of March 8, 2013 on counteracting excessive delays in commercial transactions (i.e. Journal of Laws of 2019 item 118, 1649).
Online payments made on-line via the Online Store, referred to in point 5 (a). of this paragraph, are operated via the platform:
a) PayPal available on the website www.paypal.com- by PayPal Polska with its registered office at: Emilia Plater st. 53, 00-113 Warsaw, KRS: 0000289372, NIP: 5252406419, REGON: 141108225,
b) PayU available on the website www.payu.pl- by PayU SA with its registered office at: Grunwaldzka 186 st., 60-166 Poznań, KRS: 0000274399, NIP: 7792308495, REGON: 300523444, entered as the National Payment Institution in the Payment Services Register kept by the Polish Financial Supervision Authority under the number: IP1 / 2012,
c) Przelewy24 available on the website www.przelewy24.pl- by PayPro SA with its registered office at: Kanclerska 15 st., 60-327 Poznań, KRS: 0000347935, NIP: 7792369887, REGON: 301345068, entered as the National Payment Institution in the Payment Services Register kept by the Polish Financial Supervision Authority under the number: IP24 / 2014,
d) The entity handling payments is also Blue Media SA based in Sopot, Powstańców Warszawy 6, and postal code 81-718 Sopot, KRS 0000320590, NIP 5851351185, and REGON 191781561. Share capital PLN 2,000,000 (fully paid up) entered as a National Payment Institution in the Payment Services Register kept by the Polish Financial Supervision Authority under the number: IP17 / 2013.
If there is a need to return funds for a transaction made by the customer with a payment card, the seller will refund to the bank account assigned to the payment card of the Ordering Party.
When paying by card, the order processing time is counted from the moment of obtaining a positive authorization.

§ 7. DELIVERY.

   1. When placing an Order, the Buyer may - at his discretion - choose one of the following methods of receiving the ordered Products:
       a) delivery of the Products to the Buyer's address provided when placing the Order by Poczta Polska or a courier company,
       b) collection of ordered Products in parcel locker provider – Paczkomat.

2. Delivery costs are calculated in accordance with the current delivery price lists and depend on the weight and size of the shipment. The Buyer is informed

about the delivery costs before placing the order. In the case of shipping the Product outside the country, the cost of delivery is determined individually

because of the estimated weight of the package and the country of destination.

3. The costs of both domestic and foreign delivery are borne by the Buyer.

4. The Buyer undertakes to collect the Product shipped.

5. The Buyer who is an Entrepreneur is obliged to check the parcel in the presence of a courier or an employee of Poczta Polska at the time of its delivery, with the exception of the Entrepreneur referred to in § 2 point 9 of the Regulations.

6. The Buyer who is a Consumer and the Entrepreneur referred to in § 2 point 9 of the Regulations, the Seller recommends checking the parcel in the

presence of a courier or Polish Post employee. Failure to check the parcel does not withhold any complaint referred to in § 8 of the Regulations, however,

in the event of such verification, the complaint procedure will be significantly improved.

§ 8. COMPLAINT.

The Seller is liable under the warranty for Product defects if the defect was found within two years from the date of delivery of the Product to the Buyer.
Slight differences in the appearance of the Products resulting from the individual settings of the Buyer's computer, including in particular the monitor, may not be considered by the Seller as a sufficient basis for considering the Product complaint.
If the Buyer finds that the delivered Product has a defect, the Buyer is obliged to inform the Seller about it.
The complaint should contain Buyer's data, information about the Product and the Order, description and date of the defect of the Product, and the Buyer's request. The buyer is also obliged to providing the original or a copy of the Proof of Purchase or other proof confirming the purchase of the Product complained about, as well as to sending the advertised Product so that the complaint can be considered.
In order to facilitate the complaint procedure, the Seller provides a Complaint Form constituting Annex 1 to these Regulations on the Online Store website.
Complaints should be submitted:
a) in the case of a paper form - by mail to the Seller's address: ul. Boryszewska 22 C, 05-462 Wiązowna,
b) in the case of e-mail - to the Seller's e-mail address:sklep@cecil-prudence.com
If the data or information provided in the complaint need to be supplemented, before considering the complaint, the Seller will ask the person submitting the complaint to supplement it in the indicated scope.
The Seller is obliged to consider a complaint made by the Buyer who is a Consumer, who requested replacement of the Product or removal of defects, or made a statement on price reduction, specifying the amount by which the price is to be reduced, within 14 days from the date of its submission or supplementation by the Buyer. If the Seller, in the case referred to in this paragraph, does not respond to the complaint within the period specified, it shall be assumed that the Seller acknowledged the complaint as justified
The Seller's liability under the warranty towards Buyers who are Entrepreneurs is completely excluded, which does not apply to Entrepreneurs referred to in § 2 point 9 of the Regulations.

§ 9. WITHDRAWAL FROM THE SALE AGREEMENT

The Buyer who is a Consumer has the right to withdraw from the Sales Agreement as a distance contract, without giving any reason, within 14 days from the date of receipt of the Product, unless the exclusion referred to in point 9 of this paragraph applies.
The use of the right referred to in the preceding point requires the Buyer to submit a declaration of withdrawal from the Sales Agreement within the indicated deadline:
a) in the case of a paper form - by mail to the Seller's address: Boryszewska st. 22 C, 05-462 Wiazowna,
b) in the case of e-mail - to the Seller's e-mail address:sklep@cecil-prudence.com
In order to facilitate the submission of a declaration of withdrawal from the Sales Agreement, the Seller provides on the website of the Online Store a template of the declaration constituting Annex 2 to these Regulations.
When withdrawing from the Sales Agreement, the Buyer is obliged to return the Product together with the original or a copy of the Proof of Purchase or other evidence confirming the purchase of the returned Product, within 14 days from the date of submitting the declaration of withdrawal from the Sales Agreement. The Seller will not accept returns of Products covered by the declaration of withdrawal from the Sales Agreement, sent at the Seller’s expense or cash on delivery.
The shipping costs of the returned Product are borne by the Buyer.
The Buyer is responsible for the decrease in the value of the Product because of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.
The Seller shall reimburse the Buyer for the Product price and delivery costs incurred by the Buyer when purchasing the Product no later than within 14 days from the date of delivery of the Product covered by the declaration of withdrawal from the Sales Agreement, taking into account point 8 of this paragraph.
The Seller shall refund the payment using the same method of payment that was used by the Buyer when purchasing the Product, unless the Buyer expressly agreed to a different method of return, which does not involve additional costs for him. However, in the event that the Buyer has chosen a method other than the cheapest standard delivery method offered by the Seller, the Seller shall not be obliged to reimburse the Buyer for any additional costs incurred by the Buyer.
The right to withdraw from the Sales Agreement referred to in this paragraph does not apply in the case of:
a) the provision of services, if the Seller has fully provided the service with the express consent of the Buyer, who was informed prior to the commencement of the service that after the performance of the service by the Seller, he will lose the right to withdraw from the Sales Agreement,
b) contracts for benefits for which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the deadline to withdraw from the Sales Agreement,
c) Sales Agreements, the subject of which is a non-prefabricated item, manufactured according to the Buyer's specifications or serving to satisfy his individual needs,
d) Sales Agreements the subject of which is an item that deteriorates quickly or has a short shelf-life,
e) Sales Agreements the subject of which is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened by the Buyer after delivery,
f) specific Sales Agreements, the subject of which are items that after delivery, due to their nature, remain inseparably connected with other items,
g) Sales Agreements the subject of which are alcoholic beverages for which the price was agreed upon conclusion of the Sales Agreement and the delivery may take place only after 30 days, and their value depends on fluctuations on the market over which the Seller has no control,
h) contracts in which the Buyer expressly requested the Seller to come to him for urgent repair or maintenance, and if the Seller provides additional services other than those requested by the Buyer, or provides items other than spare parts necessary for repair or maintenance - the Buyer has the right to withdraw from the contract in relation to additional services or items,
i) Sales Agreements the subject of which are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened by the Buyer after delivery,
j) delivering newspapers, periodicals or magazines, with the exception of subscription contracts,
k) Sale Agreements concluded by public auction,
l) contracts for the provision of accommodation services, other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the concluded contract indicates the day or period of service provision,
m) contracts for the supply of digital content, not recorded on a tangible medium, if the performance began with the express consent of the Buyer before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract.
Details regarding the exercise of the right to withdraw from the Sales Agreement - as a distance contract - are specified in the provisions of the Act of May 30, 2014 on consumer rights (ie: Journal of Laws of 2019, items 134, 730).
The provisions of this paragraph do not apply to Buyers who are Entrepreneurs other than Entrepreneurs, referred to in § 2 point 9 of the Regulations, in the case of which the right to withdraw from the Sales Agreement on the terms provided for in this paragraph is absolutely excluded.

§ 10. PROTECTION OF PERSONAL DATA.

The Seller is the Administrator of the Buyers' personal data.
The Seller, as the Controller, processes personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Act of 10 May 2018 on the protection of personal data (i.e.: Journal of Laws of 2019, item 1781) and other relevant data protection regulations
The Buyer may consent to the processing of his personal data by the Seller in order to receive the Newsletter to the e-mail address provided by the Buyer.
4. All detailed rules regarding the processing of personal data, including in particular the purposes and legal grounds for processing, and the rights of Buyers as data subjects, are included in the Privacy Policy.

§ 11. FINAL PROVISIONS.

The Seller reserves the right to introduce restrictions on the use of the Online Storecaused by its technical service, maintenance work, or work to improve its functionality. At the same time, the Seller undertakes to make every effort to ensure that such restrictions and breaks take place at night and last as short as possible.
The Seller reserves the right to amend these Regulations. The changes come into force at the time clearly indicated by the Seller, not earlier than 7 days from the date of their announcement. Orders placed before the amendments referred to the preceding sentence enter into force, will be implemented on the terms applicable at the time of their submission. The buyer who does not agree to the changes introduced in these Regulations should refrain from using the Online Store.
Any disputes between the Seller and the Buyer - subject to their mutual consent - will be settled amicably or in the presence of an independent and impartial mediator.
The Buyer who is a Consumer may:
a) use out-of-court complaint and redress procedures referred to in the Act of 23 September 2016 on out-of-court resolution of consumer disputes (Journal of Laws, item 1823), and an entity authorized to conduct proceedings on out-of-court resolution of consumer disputes, to which the Seller is subject is the Masovian Provincial Inspector of the Trade Inspection in Warsaw (address: Sienkiewicza 3 st., 00-015 Warsaw, e-mail:ih_warszawa@wiih.org.pl, Website:www.wiih.org.pl),
b) submit a complaint via the EU ODR online platform, available at the link: http://ec.europa.eu/consumers/odr/.
If it is not possible to resolve the dispute amicably, the competent court for the settlement of disputes will be the court competent for the seat of the Seller, and in the case of the Buyer who is a Consumer, the court competent according to general rules.
In matters not covered by these Regulations, the relevant provisions of generally applicable law shall apply, including in particular the provisions of the Civil Code, the Act on Consumer Rights, the Act on Copyright and Related Rights and the provisions on the protection of personal data.
The Regulations are valid from 01/08/2020.